Liability
What we are and are not responsible for.
This section concerns the website only. What we warrant on an engagement — the assessment, the claim category, the contracted band and the record behind them — is set out in the contract, and nothing here reduces it.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited.
Subject to that, the site is provided for information. To the extent permitted by law, we exclude all conditions, warranties and other terms that might otherwise be implied, and we are not liable for any loss or damage arising from your use of, or reliance on, anything published here.
If you are a business user, we are not liable for loss of profits, loss of business, business interruption, loss of anticipated savings, or loss of business opportunity, whether direct or indirect.
If you are a consumer, these terms do not affect your statutory rights, and nothing here excludes liability that cannot lawfully be excluded in a consumer contract.